Privacy Policy
Effective Date: 31/07/2025
At Yacht Survey Group (YSG) (https://yachtsurvey.gr), we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).
1. What Data We Collect
We may collect and process the following personal data:
- Contact Information (e.g., name, email address, phone number)
- Vessel Information (e.g., yacht name, make, model, and location)
- Inquiry Details submitted via contact forms or emails
- IP Address and Browser Data through cookies and analytics tools
- Website Usage Data (e.g., pages visited, time spent on site, referring URLs)
- Device and Technical Information (e.g., browser type, operating system, screen resolution)
- Approximate Geolocation (based on IP address)
2. How We Use Your Data
We use your data to:
- Respond to inquiries and provide requested services
- Send proposals, quotes, and service-related communications
- Deliver survey and valuation reports
- Comply with legal obligations
- Improve the performance, security, and usability of our website
- Analyze site usage and monitor performance through tools like Google Analytics and Site Kit
We do not use your personal data for automated decision-making or profiling.
3. Legal Basis for Processing
Under GDPR, we rely on the following lawful bases:
- Contractual necessity – to fulfill service requests or contracts
- Legitimate interest – to operate, improve, and secure our business and website
- Consent – when you voluntarily provide data via forms or accept analytics cookies
- Legal obligation – to comply with regulatory and legal requirements
4. Data Sharing
We do not sell or rent your personal data. We may share it only with:
- Our internal team and accredited surveyors for service delivery
- Trusted third-party service providers (e.g., website hosting, email delivery, analytics) who process data on our behalf
- Authorities or registries when legally required (e.g., for flag registration)
These third parties, including Google (via Analytics and Site Kit), are contractually bound to process your data securely and in compliance with GDPR. Data processed by Google may be transferred to servers outside the EU under appropriate safeguards.
5. Data Storage and Retention
We store your data securely on encrypted systems. Your information is retained only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
6. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data (where applicable)
- Object to or restrict processing
- Withdraw consent at any time (e.g., for analytics cookies)
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at info@yachtsurvey.gr.
7. Cookies and Analytics
Our website uses cookies and similar technologies to ensure proper functionality and to understand visitor behavior through analytics.
- Essential Cookies: Necessary for the core functionality of the website.
- Analytics Cookies: Used to collect anonymized usage statistics via tools like Google Analytics, integrated through Google Site Kit.
We use Complianz to manage cookie consent. You can set your preferences or withdraw consent at any time via the cookie banner or through your browser settings.
Analytics data may include:
- IP address (anonymized where possible)
- Browser type and device data
- Pages visited, time spent, and interactions on the site
For more details, please refer to:
8. External Links
Our website may contain links to third-party sites (e.g., flag registries, industry organizations). We are not responsible for the privacy practices or content of those sites. Please review their policies individually.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact:
Email: info@yachtsurvey.gr